You have the option to change box-type memberships! (As long as the membership type is not currently capped.)
If you would like to Update your Membership, you can do so by:
- Logging into your account
- Going to the "MY ACCOUNT" tab
- Clicking the "EDIT" button under "UPDATE INFORMATION".
- Choose box type under "EDIT YOUR SUBCRIPTION".
If you request a box type change, the requests should take place after the 20th and before the end of the same month.
Example- You have an EXISTING membership and you want to change from the Anime box to the Horror box, all requests completed PRIOR to the 1st, will update on the 1st of that month.
We understand how these things might be forgotten on occasion, if you would like to switch box types in the current ordering window, you will need to please contact a member of our customer support team.
In order to contact a Customer Experience Team Member, you can email
You may also contact a moderator on Facebook or use the BAM! Box messenger