The shipping window begins two weeks before the end of each month, meaning boxes will ship out between the 19th-30th/31st. We start prepping boxes as soon as that month's ordering period ends (the Thursday closest to the 15th).
Once your box has shipped, you will be sent a notification by email where you will receive a tracking number to check the status of your order.
To check your tracking, you can simply login into your BAM! Member Portal (where you signed up for the subscription) and enter it on the UPS website.
While we strive to send your BAM! boxes as quickly as possible, due to the incredibly collectible status of our boxes containing a celebrity autograph, sometimes this will push the shipping windows back a little later.