I was billed this month, but I didn’t get a Bam Box. Why?

Our deadline for all new subscription signups each month is on the  17th or 18th by 4PM, PST, or earlier, if we sell out of that month’s Bam Boxes. If you start your subscription any time before the deadline, you will get that current month’s Bam Box. If you sign up after the deadline, then your first Bam Box will be the following month's box.

 

For example: You see an ad for April's Bam Box and really want it. You order it the 21st of April expecting to get the box you see. But because it is past the deadline, even though you ordered it in April, you will be receiving the May box.

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