The BAM! Box is considered a "mystery box" style box. We do our best to offer the best and most popular fandoms and franchises for our members, however, we also understand that not all items will be to everyone's taste.
This is one of the reasons we have set up the BAM! Box Community. You can Buy/Sell/trade items if you would rather have something else!
You can find the community at TheBAMbox.com/community.
Unfortunately due to the collectible and mystery nature of our boxes refunds or returns are not accepted.
For additional information or questions, please feel free to contact our Customer Experience Team at firstname.lastname@example.org!