MOST COMMON QUESTIONS
Most Frequently Asked Questions
- Can I Switch my Subscription?
- What is a BAM! Ultra?
- Are there signed Funko POPS in this box?
- Where is My Box?
- I want to cancel my membership. What will happen?
- I have a question I don't see an answer for.
USER ACCOUNTS
User Accounts
GIFT SUBSCRIPTIONS
REPLACEMENTS, EXCHANGES + RETURNS
SHIPPING
SHIPPING POLICY
INTERNATIONAL SHIPPING
BILLING
Billing
- If I cancel in the middle of my membership subscription period, will I still get the boxes I paid for?
- I signed up for one month, so why did I get billed again?
- My account is past due. What should I do?
- How do I use a coupon or gift code?
- What payment options are available for a subscription?
- Am I charged any taxes or fees when signing up or renewing?